LBSA provides comprehensive after-sales and technical support to ensure every installation meets its performance, safety, and reliability targets. Whether you’re an installer handling your first high-voltage setup or managing a megawatt-scale deployment, LBSA’s expert team is ready to assist at every step.
On-Site Technical Assistance
LBSA’s experienced technical team operates throughout South Africa, providing hands-on support for Rhino IntelliFlex HV installations. From site visits to commissioning guidance, their technicians ensure all system configurations, protections, and communication settings are correctly implemented before handover.
Commissioning & Performance Testing
LBSA assists installers during the commissioning process to guarantee that battery racks, inverters, and BMS systems function seamlessly together. The team also provides performance validation tests to ensure each site meets design output and safety compliance standards before going live.
Remote & Ongoing Support
- Remote Troubleshooting: Assistance via online tools and remote access diagnostics.
- System Optimization: Fine-tuning performance parameters to maximize system longevity.
- Quotation Support: Guidance on system sizing, load calculations, and project proposals.
Nationwide Coverage
With technicians strategically located across South Africa, LBSA offers nationwide response capability to ensure that installers receive timely support no matter where the project site is located.
Commitment to Installers
LBSA’s after-sales and technical support model is built on partnership. From first-time installation training to long-term service agreements, LBSA ensures every installer has the confidence and technical backing to deliver exceptional results on every project.