Installer’s Perspective: LBSA Competes with High-End Battery Brands – Client Testimonial

Installation Date: 2025

When selecting a lithium battery supplier, installers look beyond just the product — they need reliability, accessible support, and fast turnaround times. This solar professional shares how Lithium Batteries South Africa (LBSA) delivers all three, helping them compete in a challenging market.

Customer Feedback:
“Having worked with various lithium batteries, I find that LBSA matches the performance, durability, and quality of more expensive high-end brands. While I haven’t needed to initiate a return or repair with LBSA so far, their process appears straightforward with a quick turnaround. Additionally, having direct access to their technical team for issue resolution offers significant peace of mind. I personally handle all installations to ensure compliance with warranty criteria.

In contrast, assisting a client with a battery issue from another brand, which I did not supply, involved a lengthy process of over two months for a replacement that ultimately failed within a week. After switching the client to an LBSA battery, their issues were promptly resolved.

Although I am still growing in the market, LBSA provides me with a competitive edge in pricing and service.

A special thanks to Mohammed, who consistently goes above and beyond to support my orders, even outside regular business hours.

I highly recommend LBSA for their exceptional partnership with resellers and installers.”

System Overview: LBSA LiFePO₄ Batteries for Residential and Installer Use
This installer has integrated LBSA lithium batteries into multiple projects, citing performance that rivals top-tier brands — but at a more competitive price point.

Product features include:

• LiFePO₄ chemistry for safety, thermal stability, and long lifecycle

• Parallel support for scalable installations across residential and small commercial projects

• Smart Battery Management System (BMS) ensuring protection and performance for each unit

• Wide inverter compatibility, including with Sunsynk, Deye, Victron, Growatt, Luxpower, and more

Why Installers Choose LBSA
The testimonial highlights the unique benefits LBSA offers to installers and resellers:

• Fast and clear technical support, with direct access to qualified staff

• Streamlined return/replacement process, giving installers confidence in post-sale support

• Competitive pricing without compromising on quality

• Reliable logistics and service, thanks to team members like Mohammed who go the extra mile

Real-World Reliability in Action
This installer’s experience with another brand involved a failed battery replacement that dragged on for more than two months. Once the faulty unit was replaced with an LBSA lithium battery, all issues were resolved — reinforcing LBSA’s reputation for dependable products and responsive support.

Partner with LBSA
Whether you’re a new installer or a growing reseller, LBSA offers the product quality and service excellence needed to stand out in a competitive market.